Manychat - Channels - Integrations

ManyChat is an automation platform that allows you to manage Messenger, Instagram, WhatsApp, and SMS communication in one system. Its main strength lies in integrations, meaning the ability to connect chat with your CRM, email, payment system, or other platforms.

What do integrations give you?

ManyChat can connect with:

CRM systems, such as Zoho CRM
Google Sheets
Zapier / Make platforms
Your own server through Webhooks
Email platforms
Payment systems

As a result of the integration, you can:

• Automatically store data received from chat in the CRM

• Create a Lead, Contact, or Deal

• Add Tags to the user

• Launch follow-up automation

• Send data to another system in real time

Configuration is done through Native Integration or Webhook/API, where you can map fields, set conditions, and define automatic triggers.

The result is that chat becomes not just a communication channel, but part of your data and sales process.