Manychat - Contacts - Custom Fields

In ManyChat, Contacts are the central database of your audience. Every user who interacts with the bot is stored as a separate contact.

Each contact has:

Standard fields, such as name, username, channel, last interaction, and others
Tags for segmentation
Custom Fields for individual data
Subscriber status
Activity history

What do Custom Fields do?

Custom Fields allow you to store additional information that is important for your business.

For example:

Budget
Service type
Country code
CRM status
Meeting date
UTM parameters

A Custom Field can be:

Text
Number
Date
True/False
Dropdown
Phone
Email

Custom Fields turn ManyChat from just a chatbot into a complete lead data system.